Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Hydro Harness! The terms "we", "us" and "our" refer to Hydro Harness. Hydro Harness operates this website and store, including all related information, content, features, tools, products and services (the "Services").

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or have permission from a parent or guardian.

You agree to provide accurate, current and complete information when making a purchase and to keep your account details secure.

SECTION 2 - PRODUCTS

We do our best to display our products accurately. However, colours and appearance may vary depending on your device.

All product descriptions and availability are subject to change without notice.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Orders cannot be changed or cancelled once confirmed.

Your purchase is subject to our Returns & Replacements Policy which outlines that:

  • We do not offer refunds for change of mind
  • Faulty items may be replaced in line with Australian Consumer Law

SECTION 4 - PRICING AND PAYMENT

All prices are listed in Australian Dollars (AUD) and may change without notice.

You agree to provide accurate payment and billing details. By placing an order, you authorise us to charge your selected payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery timeframes are estimates only and may vary.

We are not responsible for delays caused by shipping carriers or events outside our control, however we will work with you to resolve any delivery issues.

Risk in the goods passes to you upon delivery.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site, including logos, images, text and designs, is owned by Hydro Harness and protected by applicable intellectual property laws.

You may not use, reproduce or distribute our content without written permission.

SECTION 7 - THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links. We are not responsible for their content or performance and use of these is at your own risk.

SECTION 8 - SHOPIFY PLATFORM

Our store is powered by Shopify. Any purchases you make are directly with Hydro Harness, not Shopify.

SECTION 9 - PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

SECTION 10 - FEEDBACK

If you submit feedback, reviews or suggestions, you grant us the right to use them for marketing or business purposes without compensation.

SECTION 11 - ERRORS

We reserve the right to correct any errors, inaccuracies or omissions at any time, including after an order has been placed.

SECTION 12 - PROHIBITED USE

You agree not to misuse the site, including for unlawful activity, fraud, or interfering with site functionality.

SECTION 13 - TERMINATION

We may suspend or terminate access to our Services at any time if you breach these Terms.

SECTION 14 - DISCLAIMER

Our Services and products are provided "as is" without warranties, except as required under Australian law.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Hydro Harness is not liable for any indirect or consequential loss arising from use of our Services or products.

SECTION 16 - AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes, restricts or modifies your rights under the Australian Consumer Law.

You are entitled to:

  • A replacement or refund for a major failure
  • A repair or replacement if goods fail to be of acceptable quality and the failure does not amount to a major failure

SECTION 17 - GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the jurisdiction of the courts of New South Wales.

SECTION 18 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION

Hydro Harness
Email: info@hydroharness.com.au
Address: PO 1741, Warriewood  NSW  2102