FREQUENTLY ASKED QUESTIONS
Everything you need to know, no guesswork.
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WHAT IS HYDRO HARNESS?
Hydro Harness is a1.5 litre capacity hydration systemdesigned specifically for tradespeople and construction crews, who are vulnerable to dehydration on worksites. Unlike other hydration systems, Hydro Harness connects to all toolbelts, replacing the need for toolbelt braces, which allows for good back support throughout the day.
WHAT ARE THE BENEFITS OF HYDRO HARNESS?
Hydro Harness connects to any toolbelt, solving the infamous problem of missing water bottles on worksites. With adjustable straps that cater for every height and weight, a key feature of Hydro Harness is it doesn't rest against your back while you work, allowing for air-flow between you and the bladder, which keeps you and the drinking water cool.
Research shows just 1% dehydration has been found to decrease productivity by 12%. For employers, Hydro Harness is a smart way to encourage good hydration habits among your tradespeople and construction crews to support a safe, healthy and productive workplace, while fulfilling your legal responsibility to provide access to water.
WHAT SIZE IS THE HYDRO HARNESS BLADDER?
Hydro Harness is equipped with a 1.5 litre capacity thermal-insulated bladder which is simple to refill.
HOW DO I CLEAN A HYDRO HARNESS?
The Hydro Harness bladder is easy to clean, as per the instructions included with your system. For your reference, here is the Hydro Harness cleaning procedure:
- Remove the bladder from the pack.
- Slide the seal to open up the top of the bladder.
- Fill the bladder with lukewarm water (ensuring it's not too hot to cause scalding).
- Elevate the bladder to allow the tube to hang over the sink, then gently squeeze the bite valve open until water begins to flow out.
- Once empty, fill the bladder with clean water.
IS THE HYDRO HARNESS DURABLE?
Yes, you bet! Hydro Harness has been created and developed to withstand and endure the everyday rigors of Australian worksites.
WHEN WILL I RECEIVE MY ORDER?
Hydro Harness ships from Sydney with usual delivery times between 2-7 business days, depending on your location. Postage to other states and territories may take longer.
We only deliver to Australian addresses.
HOW MUCH DOES SHIPPING COST?
In Australia, shipping will be a flat rate cost of $15 per hydration pack.
WHAT IS YOUR REFUND AND RETURN POLICY?
Here at Hydro Harness, we offer a 30-day 100% Money Back Guarantee.
Contact us for further information on how to return your hydration pack.
You’ll be responsible for paying shipping costs for returning the item to us. The original shipping costs are non-refundable unless goods are faulty or the Hydro Harness team has made an error with your order.
HOW'S THIS ACTUALLY BETTER THAN CARRYING A BOTTLE?
Because it’s always with you. No walking back to the ute, no stopping mid-job, just sip and keep moving.
READY TO STAY HYDRATED ON THE JOB?
Now that you’ve got the answers, it’s time to gear up. Explore the Hydro Harness range and find the setup that works as hard as you do.